FOR ROOFING COMPANIES
A simpler way to move problem files forward.
You find the problem files. We review the evidence, engage when appropriate, and help move the claim toward a supportable resolution.
Flat fee.
Due at signing.No percentage
of your settlement.Focused on roof claims
across Texas.
HOW IT WORKS
Four steps. A clearer next step.
A simple process designed for busy roofing professionals.
Submit
With the homeowner’s authorization, send the claim documents you already have.
We Review
We review the policy, estimate, photos, and correspondence to assess whether the file is appropriate.
You Decide
We explain next steps. The homeowner independently decides whether to engage us.
We Engage
After the homeowner signs and pays the flat fee, we coordinate the agreed scope and provide authorized updates.
Save time
Get a professional review without managing the back-and-forth.
Reduce friction
We handle carrier communication after engagement.
Strengthen client relationships
Give your customers a clear next step when the claim is underpaid or denied.
TYPICAL PROBLEM FILES WE REVIEW
The files that often need a closer look.
See if your file is a fitDenied claims
Carrier denied the claim or key items.
Underpaid claims
Scope, quantities, or pricing appear incomplete.
Stalled claims
No movement after initial payment or inspection.
Partially approved
Some items covered, but significant scope missing.
COMMON QUESTIONS
Straight answers.
View all FAQsWhat types of files do you review?
Denied, underpaid, stalled, or partially approved roof claims with documented issues. We screen for documentation, policy issues, economics, deadlines, and an evidence-supported recovery path. Not every file qualifies.
Does this cost me anything to submit?
No. Initial intake and completeness review are free. The policyholder is the only permitted payer for representation; the roofing company does not pay the public-adjuster fee. $500 flat fee, due in full once your file is accepted and you sign the engagement agreement. Fees are subject to the signed engagement agreement and applicable Texas compensation limits.
What documents should I send?
The policy, carrier decision or denial letter, carrier and contractor estimates, photographs, inspection reports, payment documents, and relevant correspondence. Send what you have with the homeowner’s authorization; we will identify gaps.
What happens after I submit a file?
We review the information, identify missing documents, and determine whether the file appears appropriate for further evaluation. Timing depends on file completeness and complexity. Submission does not create representation.
Do you work with my customer directly?
Yes. The homeowner independently decides whether to request a review and contracts directly with FlatRatePA.com if the claim is accepted. Your company keeps its construction relationship. Information is shared only with appropriate authorization.
Is the fee refunded if my settlement does not increase?
If the final documented settlement does not exceed the settlement baseline established and recorded at signing, the policyholder receives a full refund of the $500 FlatRatePA fee. If the final documented settlement exceeds that recorded baseline, the $500 fee is not refunded under this guarantee. Third-party appraiser, umpire, engineer, laboratory, and testing costs are separate, paid by the policyholder, and excluded from the fee refund.
Third-party costs are separate. Appraiser, umpire, engineering, laboratory, and testing fees are set by those providers and paid by the policyholder. They are not part of the flat fee, and we disclose them before appraisal is invoked or any specialist is engaged.
READY TO GET STARTED?
Submit a problem file today.
We’ll take a look and let you know if it appears appropriate for engagement.
Submit a Problem File