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Terms of Service

Draft for legal review. Last updated August 1, 2026.

Agreement to terms

By using this website operated by FlatRatePA.com, you agree to these terms. If you do not agree, do not use the site.

No professional relationship by browsing

Website use or form submission does not create a public-adjuster-client relationship, attorney-client relationship, or contractor relationship. Representation begins only after execution of an approved written engagement agreement.

Educational content

Content is for general education about Texas roof claims and is not legal advice, insurance advice for a specific policy, or a guarantee of any outcome.

Role boundaries

FlatRatePA.com is not a roofing contractor and does not perform roofing construction on claims it represents. We do not provide legal advice.

Accepted File Guarantee

The $500 fee is due in full at signing, after the file is accepted. The initial review is free. Only the policyholder may pay the fee. If the final documented settlement does not exceed the settlement baseline established and recorded at signing, the policyholder receives a full refund of the $500 FlatRatePA fee. If the final documented settlement exceeds that recorded baseline, the $500 fee is not refunded under this guarantee. Third-party appraiser, umpire, engineer, laboratory, and testing costs are separate, paid by the policyholder, and excluded from the fee refund. The documented settlement amount recorded as immutable engagement evidence when the agreement is signed. Final settlement is a staff-confirmed documented outcome. An authorized reviewer must explicitly confirm the final settlement evidence before the guarantee calculation runs; carrier and payment states do not establish finality automatically. The comparison uses documented settlement evidence, not estimates, requested amounts, or anticipated recoveries. The signed engagement agreement and applicable Texas compensation limits govern the engagement. No settlement increase is promised.

Contact

(512) 643-3417

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