The fee
One flat fee, with no hourly billing or percentage of your settlement.
HOMEOWNER PRICING
A flat fee.Clear terms before you sign.
Transparent flat-fee terms are provided in writing before any engagement begins.
Flat fee
For accepted files within the agreed scope
Due in full at signingYour initial review is free. If your file is accepted, the written agreement explains the fee, payment timing, and scope before you decide.
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Know the terms before you commit.
The timing
The fee is due in full when your accepted file’s engagement agreement is signed.
The scope
The agreement defines the work included, any separate costs, and applicable compensation limits.
A defined scope of work.
- Free initial intake and completeness review
- Claim chronology
- Claim and issue classification
- Carrier-versus-contractor estimate comparison
- Estimate review and reasonable revision within the agreed scope
- Carrier communication for accepted claims
- Reinspection or reconsideration coordination when appropriate
- Appraisal-readiness review when appropriate
- Settlement and payment reconciliation
- Status updates
Independent professionals have separate costs.
Appraiser, umpire, engineer, laboratory, and testing costs are set by those providers and paid by the policyholder. They are separate from the flat fee and disclosed before anyone is engaged.
Outside the standard scope
- Independent appraiser fees
- Umpire fees
- Engineering reports
- Attorney fees
- Laboratory or material testing
- Travel or on-site inspection not expressly included
- Work outside the signed scope
- Major commercial or complex-loss work requiring a separate proposal
The precise trigger, fee amount, payment timing, prior-payment treatment, depreciation treatment, withdrawal provisions, and statutory cap are defined in the signed engagement agreement. The invoiced fee never exceeds the applicable Texas compensation ceiling.
Your pricing questions, answered.
Is the initial review free?
Yes. The initial file review is free. Representation begins only after qualification and a signed engagement agreement.
When is the fee due?
Transparent flat-fee terms are provided in writing before any engagement begins.
Is this a percentage of my settlement?
No. The flat fee, timing, scope, and applicable compensation limits are stated in your written engagement agreement.
Are expert costs included?
No. Appraiser, umpire, engineering, laboratory, and testing fees are separate and paid by the policyholder. They are disclosed before anyone is engaged.
What if I cancel?
Withdrawal and cancellation terms are defined in the written engagement agreement and applicable Texas compensation limits.
READY FOR A CLEARER NEXT STEP?
Let’s take a look at your claim.
Send the documents you have. We will review the file and let you know whether it appears appropriate for engagement.
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