FOR HOMEOWNERS
A complicated roof claim.A clearer next step.
Understand your denied, underpaid, or stalled roof claim. We review the documents, explain the options, and help qualified claims move forward.
FIND YOUR STARTING POINT
What’s happening with your claim?
Start with the situation that sounds familiar. Each guide explains what matters and what to have ready.
Denied Roof Claims
A denial is a decision, but not always the final word. We review whether the stated reason aligns with the policy and evidence.
Underpaid Roof Claims
Partial approvals and low estimates can leave legitimate scope unresolved. We compare estimates and documentation.
Stalled Roof Claims
When communications stop or the carrier says it has reached a final position, organized escalation may still be appropriate.
Repair vs. Replacement
Repairability, matching, and material availability can change the supportable scope of a roof claim.
Appraisal
Appraisal may resolve certain amount-of-loss disputes when authorized by the policy and appropriate for the facts.
Flat-Fee Pricing
Understand the fee, the agreed scope, and any separate costs before you decide.
START WITH THE FACTS
The questions behind the decision.
A carrier letter rarely tells the whole story. We connect the policy, estimates, and evidence to the questions still open in your file.
- Why was the claim denied?
- What did the carrier leave out?
- Is the roof repairable?
- Does the estimate include the required work?
- Are the shingles still available?
- Is the dispute about coverage or the amount of loss?
- Is appraisal available under the policy?
- Should another professional be involved?
HOW IT WORKS
Four steps. A more informed decision.
01Send what you have
Upload the carrier decision, estimates, policy, photographs, and relevant communication.
02Get an evidence-based review
We organize the file and determine whether the evidence supports a credible recovery path.
- 03
Choose the next move
You receive a clear recommendation, including any missing information or specialist referral.
04Move toward resolution
For accepted claims, we manage the evidence, carrier communication, appropriate escalation, and closeout.
Bring the documents you have.
An organized file helps us understand the damage, the carrier’s position, and any gaps. We will identify what is still missing.
Bring the documents you have.
An organized file helps us understand the damage, the carrier’s position, and any gaps. We will identify what is still missing.
- Policy and endorsements
- Denial or partial-approval letters
- Carrier estimates and revisions
- Contractor scopes and estimates
- Roof and elevation photographs
- Inspection reports
- Weather documentation
- Shingle identification and availability information
- Code documentation
- Claim emails and letters
- Payment history
- Depreciation and deductible treatment
Before you commit.
An initial review and a clear decision about whether the file appears appropriate for engagement.
Before you commit.
An initial review and a clear decision about whether the file appears appropriate for engagement.
- Intake completeness review
- Missing-document checklist
- Initial claim classification
- Preliminary viability decision
Once you engage us.
For accepted files, work proceeds within the written agreement and the agreed scope.
Once you engage us.
For accepted files, work proceeds within the written agreement and the agreed scope.
- Claim representation
- Organized claim chronology
- Policy and carrier-position review
- Estimate and scope comparison
- Evidence package
- Carrier communication
- Follow-up and milestone management
- Reinspection coordination
- Appraisal coordination when appropriate
- Settlement and payment reconciliation
- Final closeout summary
Claim support, with clear boundaries.
Your roofing contractor handles construction. Claim representation is a separate professional engagement.
Claim support, with clear boundaries.
Your roofing contractor handles construction. Claim representation is a separate professional engagement.
- We do not repair or replace roofs
- We do not serve as the contractor on represented claims
- We do not guarantee payment
- We do not manufacture or exaggerate damage
- We do not automatically send every claim to appraisal
- We do not provide legal advice
- We do not accept claims without a credible supporting basis
READY FOR A CLEARER NEXT STEP?
Let’s take a look at your claim.
Send the documents you have. We will review the file and let you know whether it appears appropriate for engagement.
Get a Free Claim Review