For homeowners
The carrier is asked to look again at specific things, with the reasons documented in writing. Whether the carrier grants the reinspection or changes its position remains the carrier’s decision.
Reinspection Coordination
Request, prepare for, and document a second carrier inspection so the adjuster examines what the first inspection missed.
Is this the right service for the file?
A reinspection is authorized when the carrier is given a specific reason to send someone back and a documented list of what to examine. We build the request, assemble the supporting evidence, prepare for the visit, and confirm the findings in writing afterward.
This may help when
- The first inspection skipped areas, elevations, or slopes
- Damage became visible after the initial inspection or after tear-off began
- The carrier estimate omits items that are visible in the existing documentation
- The original inspection was brief, remote, or limited to photographs
Role clarity
FlatRatePA.com provides public-adjusting services, not roofing or legal services. Representation requires claim qualification and a written agreement; no outcome is guaranteed.
Texas Department of Insurance: public adjustersWhat we review
Send what you have. We will identify what is useful, what is missing, and what matters for this stage of the claim.
- The carrier’s inspection report, estimate, and photographs
- Your photographs, measurements, and contractor documentation
- The specific scope items and areas in dispute
- Correspondence showing what was and was not examined
What this service delivers
- Written reinspection request citing specific items and areas
- Evidence package assembled for the inspection
- Preparation and attendance support for the visit
- Written post-inspection summary confirming what was examined
Document. Review. Act.
A consistent three-step path keeps the file focused and makes the next decision easy to understand.
- Step 1
Build the reason
A carrier authorizes a reinspection when there is something new to see. We identify the specific omissions, quantities, or concealed conditions that justify the visit.
- Step 2
Make the request
The request goes to the desk adjuster in writing, naming the areas and items to be examined and the documentation supporting each one.
- Step 3
Document the visit
What was examined and agreed is confirmed in a written summary sent afterward, so the findings are recorded rather than remembered.
What this means for you
The public-adjuster role stays separate from the roofing work, with clear responsibilities for each party.
For roofing companies
The reinspection is requested and documented through the policyholder’s file rather than by you. Claim communication stays with the public adjuster and the roofing scope stays with your crew, which is the separation Texas requires.
What happens next
If the reinspection produces a revised scope, it moves into a supplement. If the carrier declines or holds its position, we identify whether reconsideration, appraisal, or another route fits the file.
Find out whether your claim deserves another look.
Send the documents you have. We will identify the next reasonable step and any information still missing.