For homeowners
You get an organized first look at the claim and a clear explanation of whether additional review appears worthwhile. You remain in control of whether to proceed.
Determine the dispute type, document completeness, likely next step, and whether the claim meets acceptance criteria.
We classify the claim problem, check for core documents, identify deadlines and economic viability signals, and determine whether a deeper licensed review is warranted.
Role clarity
FlatRatePA.com provides public-adjusting services, not roofing or legal services. Representation requires claim qualification and a written agreement; no outcome is guaranteed.
Texas Department of Insurance: public adjustersSend what you have. We will identify what is useful, what is missing, and what matters for this stage of the claim.
A consistent three-step path keeps the file focused and makes the next decision easy to understand.
Send the policy, carrier documents, estimates, photographs, and communication you already have.
We identify the claim stage, the core disagreement, missing information, and whether licensed review is appropriate.
You receive a plain-language recommendation, including what is needed before the file can move forward.
The public-adjuster role stays separate from the roofing work, with clear responsibilities for each party.
You get an organized first look at the claim and a clear explanation of whether additional review appears worthwhile. You remain in control of whether to proceed.
You can refer a difficult file for independent screening without taking on claim-representation duties. We identify missing materials and communicate the screening result through the proper channel.
If the file appears suitable, we explain the proposed scope and engagement terms. If it is not ready, we identify the missing information or a more appropriate next step.
Send the documents you have. We will identify the next reasonable step and any information still missing.